Privacy Policy

Effective Date: 11/8/2025

Castle Pines Insurance Brokers (“we,” “our,” or “us”) is committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you visit our website (castlepinesbrokers.com). By using this website, you acknowledge and agree to the practices described in this policy.

1) Information We Collect

We may collect the following types of information when you voluntarily provide it or when it is automatically collected through your use of the website:

Contact Information: Name, email address, phone number, and mailing address.
Insurance Inquiry Details: Information related to insurance needs, such as property details, vehicle details, or related background needed to begin a referral to a licensed insurance professional.
Existing Policy Documents (Optional): If you choose to upload or provide them for review prior to referral.
Website Usage Data: IP address, browser type, device type, operating system, referring pages, and pages viewed.

2) How We Use Information

We may use your information for the following purposes:

Facilitating Referrals: To connect you with licensed insurance professionals who can provide quotes, information, and assistance.
Communication: To respond to your questions, confirm receipt of inquiries, and provide updates related to your request.
Improvement and Analytics: To analyze website performance, improve user experience, and ensure functionality.
Legal and Security: To comply with applicable law, protect against fraud or misuse, and maintain website integrity.

3) Information Sharing

We do not sell your personal information to third parties for marketing purposes. Your information may be shared only in the following situations:

Licensed Insurance Professionals: If you submit a request for insurance assistance, we may share your information with licensed insurance brokers or agencies who will handle quoting, advising, underwriting, and servicing.
Service Providers: Trusted vendors who support website hosting, analytics, communication, or operational support (all required to safeguard data).
Legal Requirements: If required by law, regulation, court order, or government request.
Business Transactions: In the event of a merger, acquisition, or restructuring of Castle Pines Insurance Brokers.

4) Data Security

We use reasonable technical and organizational measures to protect your information. However, no online system can be guaranteed 100% secure, and you submit information at your own risk.

5) Third-Party Websites

Our website may link to external sites that we do not operate or control. We are not responsible for their privacy practices or content. We recommend reviewing their policies before providing personal information.

6) Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that such information has been collected, it will be deleted promptly.